Beating Spyware

Spyware is computer software that collects personal information about users without their informed consent. The term, coined in 1995 but not widely used for another five years, is often used interchangeably with adware and malware (software designed to infiltrate and damage a computer).

Personal information is secretly recorded with a variety of techniques, including logging keystrokes, recording Internet web browsing history, and scanning documents on the computer's hard disk. Purposes range from overtly criminal (theft of passwords and financial details) to the merely annoying (recording Internet search history for targeted advertising, while consuming computer resources). Spyware may collect different types of information. Some variants attempt to track the websites a user visits and then send this information to an advertising agency. More malicious variants attempt to intercept passwords or credit card numbers as a user enters them into a web form or other applications.

The spread of spyware has led to the development of an entire anti-spyware industry. Its products remove or disable existing spyware on the computers they are installed on and prevent its installation. However, a number of companies have incorporated forms of spyware into their products. These programs are not considered malware, but are still spyware as they watch and observe for advertising purposes. It is debatable whether such 'legitimate' uses of adware/spyware are malware since the user often has no knowledge of these 'legitimate' programs being installed on his/her computer and is generally unaware that these programs are infringing on his/her privacy. In any case, these programs still use the resources of the host computer without permission.

As the spyware threat has worsened, a number of techniques have emerged to counteract it. These include programs designed to remove or to block spyware, as well as various user practices which reduce the chance of getting spyware on a system.

Nonetheless, spyware remains a costly problem. When a large number of pieces of spyware have infected a Windows computer, the only remedy may involve backing up user data, and fully reinstalling the operating system.

Major anti-virus firms such as Symantec, McAfee and Sophos have come later to the table, adding anti-spyware features to their existing anti-virus products. Early on, anti-virus firms expressed reluctance to add anti-spyware functions, citing lawsuits brought by spyware authors against the authors of web sites and programs which described their products as "spyware". However, recent versions of these major firms' home and business anti-virus products do include anti-spyware functions, albeit treated differently from viruses. Symantec Anti-Virus, for instance, categorizes spyware programs as "extended threats" and now offers real-time protection from them (as it does for viruses). Recently the anti virus company Grisoft, who make the AVG anti virus program, re-labled the Ewido anti spyware program as AVG anti Spyware program. This shows a trend by anti virus companies to launch a dedicated solution to spyware and malware. Zone Labs, who make the Zone Alarm firewall have also released an anti spyware program.

Anti-spyware programs can combat spyware in two ways:

  • Real-time protection, which prevents the installation of spyware;
  • Detection and removal, which removes spyware from an infected computer.

Writers of anti-spyware programs usually find detection and removal simpler, and many more programs have become available which do so. Such programs inspect the contents of the Windows registry, the operating system files, and installed programs, and remove files and entries which match a list of known spyware components. Real-time protection from spyware works identically to real-time anti-virus protection: the software scans incoming network data and disk files at download time, and blocks the activity of components known to represent spyware. In some cases, it may also intercept attempts to install start-up items or to modify browser settings. Because many spyware and adware are installed as a result of browser exploits or user error, using security software (some of which are antispyware, though many are not) to sandbox browsers can also be effective to help restrict any damage done.